We always put service and product quality first in our business. Our service philosophy is that customers are gods, and we take solving customer problems as our responsibility. Our goal is to provide customers with the most cost-effective products. From the beginning of sales, we provide customers with one-stop services, including sound and caring pre-sales, in sales, and after-sales services. In terms of after-sales service, we have a comprehensive service system to ensure that we can solve problems for customers in a timely manner. We have established a very comprehensive after-sales service assessment system, which, combined with humanized management, maximizes the value of our services for customers.

OCM is equipped with remote monitoring and operation functions. With the help of Internet monitoring, the after-sales service center can control the operation of equipment thousands of miles away, provide synchronous guidance, and access the equipment data database, so as to provide data basis for customers to judge the cause of equipment failure.