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Contact Us
Dongguan Guilai New Material Technology Co., Ltd
Address： 5th Floor, Building B1, Songhu Zhigu Research Center, No. 6 Minfu Road, Liaobu Town, Dongguan City, Guangdong Province
Tel：0769-85389385
Fax：0769-85411416
E-mail：sales@tungson.hk
Address： 5th Floor, Building B1, Songhu Zhigu Research Center, No. 6 Minfu Road, Liaobu Town, Dongguan City, Guangdong Province
Tel：0769-85389385
Fax：0769-85411416
E-mail：sales@tungson.hk
Home> Technical Support> After-sale service> After-sale service
1. After receiving the goods, the after-sales service personnel arrange for installation and debugging according to customer parameter requirements.
2. Provide training to customer technical personnel to enable them to independently operate equipment and maintain it.
3. Assist in production follow-up at the customer factory site.
4. The customer's device can be directly connected to Dongshun for remote support through the network.
5. After sales service personnel will regularly visit customer factories or conduct phone interviews to conduct customer usage surveys and understand equipment usage.
6. Provide software updates or upgrades to customers on an irregular basis.
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